Frequently Asked Questions
How Expo Travel Solutions works?
It is very simple and easy - all you need to do is submit your request by filling our hotel reservation form or contact us by phone or via email. We recommend you to provide as much information as possible so to find best solution for you. We will then contact you to discuss the options and offer you most suitable ones
How much our services will cost you?
Еxpo Travel Solutions does not charge any fees. We have special agreement with hotels we work with and receive our commission directly from them. Price we give is final and includes the price of your accommodation, price of breakfast may be or may not be included but we will always inform you about this.
How far in advance should I book?
The sooner the better! Advance booking gives us a better chance to reserve the very best choices of accommodation for you.
Is it possible to cancel or amend my booking?
Yes, it is. For more information please check our terms of use section available on www.expotravelsolutions.com
How can I pay for my booking?
We accept all major credit cards. We also allow you to pay by electronic bank transfer. For more information on how to do this please contact us
When do I get my booking confirmation?
All hotel booking confirmations are issued and send once the payment is confirmed. You will receive it on your email. You just need to print out and present at the hotel reception upon arrival
Should I pay any additional amounts at hotel reception?
We organize payment on your behalf directly with the hotel so it will be settled prior to your arrival. You just need to present the booking confirmation we provide you. Of course in case you order any additional services that are not included in the package that you confirmed through Expo Travel Solutions a payment is required by hotel.
Can you organize airport pick-up for me?
Yes, we can. Airport pick-ups can be arranged for you upon request. Just contact us
What other services you can arrange for me?
Yes, in addition to the hotel reservations we can also assist you with booking your flight ticket, rent-a-car or train tickets, rooms for business conferences, sightseeing tours, etc. All this is available upon request.
Why I should book with Expo Travel Solutions and not directly with hotel?
Arranging your hotel reservation with Expo Travel Solutions will save you a lot of money. In most of the cases our rates are lower than official hotel rate – based on our long-term partnerships with international hotel accommodation suppliers worldwide, we are usually able to obtain preferential rates for our customers.
Arranging your hotel reservation with Expo Travel Solutions will also save you a lot of stress and time. We know the business so will do all research for you. You can sit back, relax, and leave it up to us!